City of Willow River
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Water/Sewer Utilities
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The Wait Is Officially Over!!!

We recently informed you, our valued citizens, a NEW Online Payments Portal was coming soon.  We are excited to announce that today you can begin to enjoy the comprehensive, user-friendly, and innovative portal that includes the ability to pay your utility bills with a credit or debit card, or directly through your checking or savings bank account.
The same level of security that you have grown to expect from us will not change, and will be consistent in our new portal, which will provide new online payment options and more engaging features that improve your overall payment experience.  Check out our FAQ’s pages for more!
Click the link below to see what’s new and to make a payment!

MAKE A PAYMENT:  https://cityofwillowriver.payacp.com

To register for a new account, you will need to know your account number.  Account numbers can be found on your most recent bill. Dashes do not need to be included in the account number.

 If you have any questions, please contact us at (218) 372-3733.

Note to residents who get city of Willow River water service.  In the months of January, February, and March you will be required to read your own meters and send in the readings with your payment. Please check the back of the bill card. If you get email bills, please check your email for information on this as well.  

City of Willow River has completed and submitted our service line materials inventory to the Minnesota Department of Health. The service line inventory is publicly available, and you can check the materials for your service line by visiting the Lead Inventory Tracking Tool (LITT) at https://maps.umn.edu/LSL/ you may also contact us at 218-372-3733. To complete the service line inventory our system looked at the date of the water installation in Willow River. As of 9/16/2024 our inventory contains 0 lead, 0 galvanized requiring replacement, 0 unknown material, and 147 non-lead service lines. ​

ATTENTION!
Please do NOT flush ANY wipes down the toilet!  We have had a sewer lift pump burn out due to being clogged with wipes.

Water and Sewer Department

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The City of Willow River maintains its own water and sewer system.  The fees are as follows:
​*Base sewer fee - $18.50/month
​*Sewer fee - $.006 per gallon
*Sewer Hookup - $500

*Base water fee - $8.50/month
*Water Fee - $.006/gallon
​*Water Hookup - $750 + assessment fee
​*Disconnection fee - $25
*Reconnection fee - $25 plus any additional costs
*Water meter replacement fee - $200
*Water meter purchase - $100
​*Bulk water fee - $25/day plus $.006/gallon


Consumer Confidence Report
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MPCA examines secondary treatment pond after the 2016 flooding. 

Well Sealing Info
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https://www.health.state.mn.us/communities/environment/water/wells/sealing/abandwel.html
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https://www.health.state.mn.us/communities/environment/water/wells/sealing/costshare.html​

https://www.health.state.mn.us/communities/environment/water/wells/lwc/index.html​
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city of willow river
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8099 County Hwy 61
PO Box 125
Willow River, MN 55795
 phone: (218) 372-3733
fax: (218) 372-3723
​[email protected]
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© COPYRIGHT 2017. ALL RIGHTS RESERVED.

OFFICE HOURS
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Monday   9:00 am - 4:30 pm
Tuesday   9:00 am - 4:30 pm
Wednesday - CLOSED
Thursday   9:00 am - 4:30 pm
Friday   9:00 am - 4:30 pm
Saturday and Sunday - CLOSED
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  • Home
  • About
    • City Ordinances
  • General Information
    • City Council
    • Water and Sewer
    • Cemetery
    • Utility Providers
  • Fire Department
  • Community
    • Northern Pine Riders
  • Contact Us